Q&A

Frequently asked questions

Answers to the most frequently asked questions about life in Germany.

Yes, hamboorg.city is and always will be free for users. Our mission is to help 14 million immigrants in Germany. We monetize through premium services for businesses (specialist directory, ads).
We support 15 languages: Polish, Ukrainian, Turkish, Arabic, English, German, Russian, Romanian, Italian, Spanish, Croatian, Serbian, Persian, Vietnamese, and Greek.
The AI Assistant uses a knowledge base about life in Germany and answers questions in your language. You can type or speak. The assistant explains German official terms and provides concrete steps to follow.
Yes. We do not store personal data without your consent. Scanned documents are processed and immediately deleted. We do not share data with third parties. Our servers are located in Germany.
Use our YOMITORI tool — take a photo or upload a scan of the document. AI will recognize the type of letter, translate it into your language, and tell you what you need to do.
The Page Translator automatically translates German government websites (e.g., service.berlin.de) into your language. Use our bookmarklet to make translation even easier.

Didn't find your answer? Ask our AI Assistant — it will respond in seconds.